Contact us

Do you have a technical question or a question about the connectivity of your Phonak hearing aids? Please visit our support pages. There you will find answers to frequently asked questions, instructions on how to use our products, our smartphone compatibility website as well as a form to contact us if needed.


For general inquiries please fill out the form.

750 North Commons Drive,
Aurora, IL 60504

If you are calling from a school or educational facility or have a question concerning comprehensive service plans, please call 888-777-7316.

Phonak VA support

For questions on Phonak wireless devices, feel free to reach out to our team. Please visit our VA support website.

For specific Phonak hearing aid questions, your hearing care provider is ready to help you.

For more Phonak hearing aid information contact the U.S. Department of Veteran Affairs.

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